Customized Training Workshops


  • Delivering Differentiated Client Value
  • From Sales Manager to Sales Leader
  • Consultative Business Development Skills (Levels: White Belt / Purple Belt / Black Belt)
  • Inbound Call Selling
  • Outbound Call Selling
  • Presentation Skills
  • Negotiation Skills
  • Coaching & Feedback Skills
  • Coach the Coach (Sales, Leadership)
  • Creating, Building and Maintaining Relationships
  • Becoming and Remaining a Trusted Advisor
  • Opportunity Management Skills
  • Sales & Account Strategy

 

  • Service Excellence Skills for the Private sector (Levels: White Belt / Purple Belt / Black Belt)
  • Service Excellence – The WOW! Healthcare Experience (front-line, clinical, modality, organization, physician)
  • Dealing with “Crusty Larry”
  • Coach the Coach (Service, Leadership)
  • Creating, Building & Maintaining Relationships – Service Excellence focus
  • Becoming and Remaining a Trusted Advisor
  • Communication Styles: Understanding your own and others
  • Communication Skills
  • Time Management

 

  • Culture/Brand change (organization, division or department level)
  • Turnaround Interview (correcting employees’ bad habits without discipline)
  • Coach the Coach (in Coaching, Mentoring, Sales, Service, Leadership)
  • Leadership Coaching
  • Team Building & Coaching

 

Specialists in Aligning Human Behaviour with Strategic Ambition

 

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