About Larry Graham

Larry is Founder and President of Centred Performance, a consultancy focused on working with clients that are equally obsessed with identifying the strategies and taking a proactive role in the successful implementation of tactics that enable organizations to create momentum and achieve sustainable long term growth by adopting a client-centric perspective.  Or what Larry likes to call it, the “WOW!” sales & service culture.  Larry collaborates with clients to develop, implement and sustain research-based solutions, tools and programs to produce positive impact and change in attitudes, behaviours and skills designed to improve business performance.  He loves tackling the “what”, “how” and especially the “why” questions.  Workshop learners frequently speak of Larry’s ability to “connect with them”, as well as his ability to deftly use a mix of candour, industry knowledge, humour, relevant program content, and real world examples (taken from their own unique world) – all of which blend together to maximize learner engagement and ensure the successful implementation and application of new skills, post-program. read more

About Glenn Asano

Glenn is a Partner and Principal Consultant for the strategy and business development practice at Centred Performance. He is also an Instructor at the Ted Rogers School of Management at Ryerson University. He is a proven business leader with extensive international experience and a track record of building and motivating successful teams that are capable of identifying and developing profitable new business opportunities for firms seeking to create customer value. He works together with clients to develop research-based solutions to produce changes in organizational planning, business intelligence, decision making, attitudes, behaviours and skills designed to improve business performance. Glenn loves tackling the “what”, “how” and “why” questions and enjoys collecting and working with data and analyzing processes to identify actionable insights. He holds an MBA from the Rotman School of Management at the University of Toronto and completed the Asian International Executive Programme at INSEAD. In 2009, he earned a post graduate diploma in management research, and a PhD in 2014 from the University of South Australia studying the Internet’s influence on customer relationships and brand trust. read more

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